Privacy Policy

Last Updated: March 20, 2026

Welcome to Billzx (OPC) PVT LTD. Your privacy is critically important to us. This policy outlines how we handle the personal and financial information of our agents, retailers, and users across our platform.

1. Information We Collect

To provide our Recharge and BBPS services, we collect the following:

• Personal Identity: Name, Mobile Number, Email Address, and Business Name.
• KYC Documents: Aadhaar Number, PAN Card details, and GST information (as required by RBI guidelines).
• Transaction Data: Details of recharges, bill payments, and commission settlements processed through our portal.

2. How We Use Your Information

The data collected is used solely for the following purposes:

• To process transactions and settle commissions in your merchant wallet.
• To comply with regulatory requirements for financial services in India.
• To provide technical support and security alerts for your account.

3. Data Security

We implement industry-standard 256-bit encryption for all data transmissions. Your financial information is stored in secure, firewalled servers located in Tier-4 data centers. We never store your login passwords in plain text.

4. Third-Party Sharing

Billzx does not sell your data to third-party marketing companies. We only share information with:

• Service Providers: Telecom operators and Billers to complete your requests.
• Legal Authorities: If required by law or to prevent fraudulent transactions.

5. Grievance Redressal

If you have questions about this policy or wish to report a data concern, please contact our Grievance Officer: